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01-05-2025 07:49 PM
I had an issue with pulling the brush apart to put the batteries in. Silly me was supposed to "Turn It" not "Pull" it open! I misplaced the "brochure" so did not realize that. I called the company that makes this product and they could not be "NICER"! This has been a very positive experience and I wish that ALL companies had Customer Service like they have! It is a small company run by a "brother and sister"! I hope they bring other products to the "Q"! I thought Customer Service like this was "long gone", but there are some still out there that are the "smaller ones" that will cater more to their customers and appreciate them!..........."Brad", was as nice as could be and I told him I would show my appreciation by commenting on the "Q" and unlike other peolple, I like to keep my promise!
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