Reply
Highlighted
Valued Contributor
Posts: 720
Registered: ‎05-02-2017

BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

 

 

Twenty-five years of shopping at Q,
 
Never a problem, no bills due.
 
QVC shopping was an easy habit--
 
I'd see something I like and plan to grab it.
 
Decided to open a Q card this year
 
Horrible happenings then appear.
 
QVC says my bills aren't paid.
 
Easy pays come and then they fade.
 
For some reason all show past due
 
QVC CS really has no clue!
 
The credit is there but the payment is stuck
 
This poor customer is out of luck.
 
All shopping upended,
 
My account suspended!
 
They threaten me with collections
 
I'm just waiting for corrections!!
 
Q card says it's a system glitch
 
I am not really one to b.....      belabor
 
BUT
 
Customer service cannot help--
 
We must go to corporate they yelp.
 
"Internal system error" is the issue--
 
But QVC doesn't worry or need a tissue.
 
CS says just call back in a day or two.
 
Not just me, but others on the Forums got hurt too.
 
Best way to cure a shopping addiction?
 
Burn the customer and create lots of friction.
 
All is fixed and now they play nice
 
But I've been cured of this silly vice.
 
Shop 'till I drop no longer my style--
 
I'll spend my cash on vacations for a while.
 
Bye, bye Q friends, fare thee well.
 
But watch out for that Q card, a demon from....
 
Highlighted
Honored Contributor
Posts: 23,301
Registered: ‎01-08-2011

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

Cute!  I can easily see your point!

Highlighted
Honored Contributor
Posts: 40,788
Registered: ‎03-10-2010

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

@FancyPhillyshopper.  Thank you for your astute assessment, Ms. Shapespeare.  I fully concur.

New Mexico☀️Land Of Enchantment
Highlighted
Esteemed Contributor
Posts: 6,807
Registered: ‎03-09-2010

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

I think the problem is with that awful synchrony bank-many retailers-Lowes, Walmart so many have this and yes I would beware!

Read about all the problems just by putting in search bar-

"reviews of synchrony bank/customer complaints"!

So many are exactly as you have experienced and ruining of credit by showing not paid when it has been, and non responding customer service to complaints.

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"
Highlighted
Honored Contributor
Posts: 8,959
Registered: ‎03-09-2010

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

@FancyPhillyshopper  You certainly have a talent for writing.  Sorry about all the  trouble this has caused for you.  When they are promoting the Q card and easy pay,  I often wonder how many people are getting into a problem with purchasing with so many easy pays which do add up.  Six payments of $4.00 doesn't sound like much, but if you are on a strict budget and you place a lot of orders  it really can add up.  Also, sometimes it works out that you can have payments 1 and 2 charged in the same billing cycle.  I had a Q card years ago.  I stopped using it when I realized there were really no benefits to having it.  Got a different card that provides  many benefits for me.    Hope you  have everything straightened out and have no more problems with QVC.

Highlighted
Esteemed Contributor
Posts: 6,583
Registered: ‎03-20-2010

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

I've had a Q card for years with no issues whatsoever with easy pays.

Highlighted
Honored Contributor
Posts: 12,704
Registered: ‎08-22-2013

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

I've had my Q Card for years and never had a problem with billing, I pay my balance on time. That being said, I no longer use the card because even though I never carry a balance the interest rate is 28.5% last time I checked. It's just the principle of the thing, it's like you are borrowing from the mob at those rates.

Highlighted
Trusted Contributor
Posts: 1,466
Registered: ‎03-10-2010

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

I once mailed a payment and it showed up nearly a month later.  Thankfully, I made an online payment in the interim so I would not be late.  Right now, if I use the QCard, I do not use EasyPay.  Synchrony is just a nightmare.

Highlighted
Esteemed Contributor
Posts: 5,598
Registered: ‎03-16-2010

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

@FancyPhillyshopper 

 

Very clever! 👏

 

Sad, but clever. 

Highlighted
Trusted Contributor
Posts: 1,619
Registered: ‎03-09-2010

Re: BE aFRaID--Be VeRY AFrAID---The Q CARD CURSE

I hate Synchrony bank!  I opened a Q Card for an initial discount on a purchase. I won't use it anymore because Synchrony is horrible. 

"Somehow" that Q Card ended up as my default payment method on my account. And I made a purchase using it. When I got the statement, I could see they were still playing their same old games...such as making it difficult to see your actual balance due. I paid that bill and removed it from my account. 

"I've been here since October 2006. Wow!"