Q Talk

[Whitney400]

@pieman12 

I ordered a TSV mattress a couple of years ago and judging from your description of "hotel" quality, it might be the same one you bought, which was a Serta Hospitality Mattress.  I will never buy another Serta again.  I bought yesterday's TSV from Northern Lights because I am desperate.  I have the same issues that you have:  I can barely sleep on it, I can feel the springs poking me everywhere and am not getting a good night's sleep.

I called QVC about the warranty as you did and they told me I had to contact Serta.  Serta closed the distribution center here in CT and they were of no help. 

I'm hoping this one was a better choice.

[50Mickey]

I am not judging anyone here but I am wondering why someone would purchase a mattress or a recliner from a TV shopping channel or online from a website as opposed to going to a store and trying one out? Unless one lives miles and miles from a brick and mortar store what is the reason to gamble on an expensive purchase like a mattress especially since we spend a good portion of our lives sleeping. 

[pieman12]

Spot On, Whitney!

I'm thinking of telling them not to bother with yet another.

Good luck with your new one, hope it works out for you...

Have a Happy New Year, and a Restful one....

[Mindy D]

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@50Mickey wrote:

I am not judging anyone here but I am wondering why someone would purchase a mattress or a recliner from a TV shopping channel or online from a website as opposed to going to a store and trying one out? Unless one lives miles and miles from a brick and mortar store what is the reason to gamble on an expensive purchase like a mattress especially since we spend a good portion of our lives sleeping. 

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@50Mickey @Even when you go to a store to try your mattress out you really can't tell how it will feel to sleep on. I've hated mattresses I've picked this way too. I hate shopping for mattresses. 

[blondegirl]

it's very difficult to find non-toxic, green mattresses without just buying those online as an FYI. Not that the ones on QVC are green non-toxic but I wanted to explain why some of us buy a mattress online. I have bought two Saatvas that way!

[ROMARY]

I misplaced my notes re: which mattresses are non-odor, minimum (if any at all) chemicals, etc.

Someone here gave me a few suggestions a couple or more years ago.

[Barbiedr]

During covid I took a chance and bought a Serta mattress from. QVC as I did not want to go into a store.  I've had it for 2 years without a problem.  I'm the only one sleeping on it.  Since I am in  MD there were no extra fees.

[icezeus]

I purchased a Serta Mattress from QVC about 11 years ago and I have not had one problem with it.

I just recently purchased the Lazy Boy TSV, and although it has not been delivered yet, the only problem that I am having is that my card has been charged twice for one chair. I am giving them till the end of the week to fix that snafu.