Occasional Contributor
Posts: 15
Registered: ‎01-18-2019

Would someone mind explaining how my auto-delivery items are on backorder? First my cookies were showing as shipped on June 17th and never arrived and when I inquired I was told they were no longer available. Now my auto-delivery for Josie Maran is on backorder. I don't understand...if I have auto-delivery, doesn't that mean it is pre-ordered?

Trusted Contributor
Posts: 1,635
Registered: ‎06-06-2019

You might want to post this in customer care or call and speak with a representative.