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Honored Contributor
Posts: 39,618
Registered: ‎08-19-2010

I ordered a Denim & Co. top back this morning and it hasn't showed up any where !

 

Not in 'order status' or a email. I forgot to use the free shipping code too. trying to cancel it then re-order using the free shipping code.

 

Can't do nothing.

Honored Contributor
Posts: 10,470
Registered: ‎03-10-2010

Yes, I have had this happen a few times.  It will show up eventually.  The first time, I thought it didn't go through so I reordered it.  I then had two being shipped.  

Esteemed Contributor
Posts: 7,538
Registered: ‎09-08-2010

@SharkE  Same here. I ordered a LOGO top this morning....and it's not showing up either. I think their systems are down. I tried Customer Service this morning and was told their offline. 

Honored Contributor
Posts: 39,618
Registered: ‎08-19-2010

sheesh ! what a business

Frequent Contributor
Posts: 108
Registered: ‎10-01-2022

@SharkE wrote:

I ordered a Denim & Co. top back this morning and it hasn't showed up any where !

 

Not in 'order status' or a email. I forgot to use the free shipping code too. trying to cancel it then re-order using the free shipping code.

 

Can't do nothing.


I tried to order something this morning during Leah's show and it wouldn't go through.  I tried several times to no success.  It said to contact customer service Smiley Mad yeah that's not gonna happen.  I take it as a sign not to buy Smiley Wink

Honored Contributor
Posts: 11,721
Registered: ‎03-09-2010

I ordered the TSV this morning without any problem.  However, I went to check back to confirm what color I had ordered, but the system was having issues.  Later, I had no problem checking my order.

Esteemed Contributor
Posts: 5,988
Registered: ‎03-20-2012

I had the same thing happen to me. I ordered the TSV this morning and it's no where to be found.  I sure hope it's somewhere.  

Esteemed Contributor
Posts: 6,714
Registered: ‎06-04-2012

@SharkE wrote:

I ordered a Denim & Co. top back this morning and it hasn't showed up any where !

 

Not in 'order status' or a email. I forgot to use the free shipping code too. trying to cancel it then re-order using the free shipping code.

 

Can't do nothing.


@SharkE 

 

Maybe contact CS as if it didn't go through they or you can re-order now that Free Shipping is good till midnight tonight!