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Honored Contributor
haddon9
Posts: 12,972
Registered: ‎03-09-2010

Re: Anyone else still getting an error message when trying to view a product video?

‎09-16-2017 10:53 PM

I've been having the same problem too but only over the last day or two.  I can't see any videos!

 

 

 I've tried with my Macbook air, iPad, iPhone & PC desktop and all are giving me the same issue!  I tried with Google Chrome & Safari.  Maybe I need to try another browser but this is ridiculous!

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Honored Contributor
faeriemoon
Posts: 19,082
Registered: ‎03-14-2010

Re: Anyone else still getting an error message when trying to view a product video?

‎09-18-2017 08:29 AM

Still can't get it to work; have to use my ipad.  (Don't use the app; go through Safari.)

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Trusted Contributor
KailaS
Posts: 1,223
Registered: ‎03-09-2010

Re: Anyone else still getting an error message when trying to view a product video?

‎09-18-2017 05:59 PM

I do not usually have problems with videos, but yesterday was a challenge to view videos both on my laptop and on my iPad Pro.  

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Esteemed Contributor
apple1964
Posts: 7,036
Registered: ‎08-07-2013

Re: Anyone else still getting an error message when trying to view a product video?

‎09-19-2017 08:16 AM

I am not getting a error  report but, having a  problem with sound sometimes. There are so many bugs with the QVC website its not funny. The jumping pages are terrible with me this morning. QVC for crying out  loud fix your webpage already so it  works for everyone, not asking too much are we?Woman Mad

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faeriemoon
Posts: 19,082
Registered: ‎03-14-2010

Re: Anyone else still getting an error message when trying to view a product video?

‎09-19-2017 08:19 AM

Amazingly, I was able to view a video today.   Let's see how long this lasts...

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