Q Talk

[faeriemoon]

I know this has happened before, but I thought the issue had been resolved.  Thanks.

[Posh Poodle]

Yes, absolutely! Was getting that last night when trying to view vidoes for Lori Goldstein shoes.

Thank you for posting.

[Bird mama]

@faeriemoon  I couldn't use chrome.  I had to go in via Explorer.

[faeriemoon]

@Bird mama, thank you.  I'll give it a try.  Wanted to view something earlier today and couldn't.

[seaBreeze]

Yes, for two days ... I use Chrome so that probably was the issue.

[QPrincess]

I've tried Chrome, IE and every other browser. Tried on desktop computer, lap top and IPhone. Cannot access videos with any of these options. And it is ONLY QVC website. I can view any other online videos I want to............................so it has to be something on QVC's end. Also, it appears (I may be incorrect) that posts under Customer Care, don't show up in the general Forum Topics. If you look under Customer Care and also Suggestion Box, you will see that others are having the same issue.

Seems with the Q website, it is constantly an issue of one form of another.

[SC Nancy]

I have been getting these for probably a week or so.  Has worked fine for years but now it keeps telling me that "it has not fully downloaded due to a network error".  I have tried 2 different computers, 3 different browsers and cleared cookies/history several times.  No problems anywhere else, just QVC.  Apparently they aren't trying to fix it, but just blame the customer computers.  I guess it's their loss as there are some things I won't buy unless I see them in use.

[faeriemoon]

Went on my ipad and was able to view on the regular website through Safari.  Was not able to view using the QVC app.

I wonder if they realize how much business they are losing with this feature down.  If I haven't seen a live presentation on a product I head for the video.  I don't buy based on a picture; not to mention most of their pictures stink.

[summer girl]

YES! Can't view any videos on QVC. Everywhere else my videos work fine! So glad I came here to find out it isn't my computer only. Thanks everyone!

[PittPghGirl]

Yes, only happens with the QVC website. So frustrating! Just fix it already!