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Honored Contributor
Posts: 14,039
Registered: ‎03-09-2010

Answering Questions on Product Page

Is anyone else seeing a pop-up window asking them to change their nickname when they try to answer a question? 

This is annoying. I have an answer that will probably help, but I don't want to change my nickname!  Smiley Frustrated

Esteemed Contributor
Posts: 5,994
Registered: ‎11-06-2011

Re: Answering Questions on Product Page

@beach-mom - Just enter your current nickname and see if it works; I've had to do that a few times lately, which is annoying, but it turned out just fine. Good luck!

Trusted Contributor
Posts: 1,676
Registered: ‎10-28-2012

Re: Answering Questions on Product Page

Just type in the name you're currently using.  I've had this happen every time I answer a question for the last couple of months. 

 

Ever since other's had their nicknames changed here on the forum.

 

Just another glitch on this site unfortunately.

Esteemed Contributor
Posts: 6,692
Registered: ‎03-19-2016

Re: Answering Questions on Product Page

It took mine last time. I've been afraid to try it due to them changing my nickname and it's a real pain! 

Honored Contributor
Posts: 14,039
Registered: ‎03-09-2010

Re: Answering Questions on Product Page

Thanks everyone! I did try to enter my current nickname. It didn't work. I'll try later!  Smiley Frustrated