Q Talk

[JavaQueen]

I know items go on clearance and get reduced. It;s part of shopping. But honestly, this irritates. About three weeks ago, I just purchased the bag that was presented. It was within both the regular and return policy.

it was going on at the time and I couldn't get a price adjustment. How annoying.

[Venezia]

@JavaQueen - What do you mean?  What bag?  Not sure what you mean about "the regular and return policy"?

If you purchased a bag three weeks ago that has since been reduced, why can't you get a price adjustment?  I thought it was "within 30 days".  Maybe it's only 14?  If so, is it worth the cost of returning the one you have and reordering at the lower price?

[Karnerblue]

It's usually 14 days.  Each business has their own policy for price adjustments

[JavaQueen]

They just showed it . It was a lunchtime speical and reduced for 99 to $59. It was the small quilted bag. I called up when I saw it. They said no. 

[JavaQueen]

Thanks. I know it was over 14 days. What is confusing is the holiday return policy. Very sneaky.

BTW, evine will honor a price for 30 days and also the holiday return policy.

BTW, the CSR was very courteous, but she said nothing about 14 days.

[Ibby114]

I jsut had a pair of Isaac shoes go  on lunchtime specials- I had bought them 30 1/2 days  before for a few dollars more. They credited me the price difference! QVC's  price guarantee is 30 days-   call back and talk with another rep (or supervisor).

[Krimpette]

I had something recently (can't recall what it was), but about 28 days later it was reduced in price.  They issued me a credit.  

[CalMom]

Ladies, when you don't get the answer your want hang up and call again. Most likely another CS person will be helpful. If not, ask for a supervisor.

You should definitely be credited the difference.  Call back and let us know.

[JavaQueen]

Thank you for that. I went back to check my records so I woudnt' make a total fool of myself.

I got confused on the order date, because Q held on to my package and took a long time to receive it. It was longef than 3 weeks.  So I am just past the deadline. It won't work for that reason. Oh well.

Now I know. Thanks for your input everyone.

[Mom2Dogs]

Same for me...it was within 30 days and I was issued a credit.

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@Krimpette wrote:

I had something recently (can't recall what it was), but about 28 days later it was reduced in price.  They issued me a credit.  

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