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06-06-2019 04:06 PM
I had pre-ordered the recent TSV set of 8 Josie Maran body butters, with a shipping charge of $3.50. When the TSV was actually presented, I saw they had free shipping that day, and I thought that was a bummer, but "whatever."
Today, I received an email from CS tellling me they had refunded the $3.50 to my account. Good for the Q! I didn't even have to say anything to them.
06-06-2019 04:34 PM
Shocking...........perhaps they are turning over a new leaf.
06-06-2019 04:39 PM
I don't believe QVC was ever trying to cheat anyone of anything. They are a huge company and accidents happen in the course of doing business with millions of customers. Thanks for giving them a nice compliment. Confident it happens a lot more than anyone on these forums realizes or admits.
06-06-2019 05:04 PM
I also think it was a simple mistake.
Years ago, I had the same thing happen and the money was refunded without any effort on my part. I received an email advising me about it.
I've also had a refund, when a price dropped after I'd pre-ordered something.
06-06-2019 07:05 PM
@fthunt wrote:Shocking...........perhaps they are turning over a new leaf.
No, they have done that for years
06-06-2019 07:18 PM
I don't know what the big deal is, they should not charge you shipping, normal business practice
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