Q Talk

[ChouChou]

I am not one who frequently cancels an order. However, if I order something on auto delivery I have cancelled after the first delivery - especially if the item didn't impress me. I'm not unhappy enought to return it but I don't want anymore of that item.  I wonder if the auto delivery cancellations count the same as cancelling a one time order. Will that get me "the letter?"

[x Hedge]

First, I opened this thread thinking of the Bette Davis movie, "The Letter".

But no, @ChouChou , I've never heard of cancelling auto deliveries being a problem. 

[GAQShopr53]

@ChouChou  I have cancelled many one time and auto-delivery orders over the years because I did not like, found something better, or found the same item for a better price elsewhere.

I have rarely returned an auto-delivery unless I wanted to try another scent or it was damaged. I have cancelled many orders and have never received a letter from QVC. 

[dex]

I wouldn’t keep things I don’t like just to prevent getting that letter.If I do so be it.There are many other places to shop and some have better prices and for sure better salesI noticed other retailers are offering easy pay too.

[mimomof4]

I wouldn't consider cancellation of future autodeliveries to be the same as the returning orders or cancelling a large amount of orders.

Although I only have a couple autodeliveries, I often will go in and change the shipping frequency or skip shipments altogether.

[PhilaLady1]

Pretty sure that "the letter" is when QVC cuts you off because of too many returns, not for cancellation of orders that have not yet shipped or arrived.

[geezerette]

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@PhilaLady1 wrote:

Pretty sure that "the letter" is when QVC cuts you off because of too many returns, not for cancellation of orders that have not yet shipped or arrived.

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According to some posters in the past, cancellations do count against you also.  I don't know if the auto-delivery cancellations were included in those discussions.

[SunValley]

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@geezerette wrote:

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@PhilaLady1 wrote:

Pretty sure that "the letter" is when QVC cuts you off because of too many returns, not for cancellation of orders that have not yet shipped or arrived.

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According to some posters in the past, cancellations do count against you also.  I don't know if the auto-delivery cancellations were included in those discussions.

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Yes, several posters got dinged for canceling too many orders together with their returns. They must have hit the threshold that triggers the letter.

[blackhole99]

I cancel as much as I order after reading reviews, guess I should read the reviews first.LOL Seriously, I do cancel quite a bit and return about half of what I buy and still no letter. Please, send me the letter and put me out of my QVC addiction.

[jbach]

Seems to me canceling is a better alternative to returning!

I don't order items with the intention of returning but if I order an item and, "for whatever reason", decide I need to return it - I DO! That is the downside of online shopping folks! I always return in new, unused condition so it shouldn't matter. PLUS, it costs me original shipping AND a return label fee just to 'try on' an item therefore I don't see the problem!  So if I'm 'fired' as a Q card customer, so be it. Plenty of other places to spend my $$$!