7 DAYS IN PROCESS ~ REALLY QVC?

Mistic · ‎12-08-2010

Is it just me, or do others have these "In Process" Issues?

Sorry to gripe, but this is excessive, in my opinion. And No, they are not waitlist items either. I don't get it. Sigh...

If you want to change the tenor of your interactions, you must become aware of the impact of your words...Karen Casey

Melvin-QVC · ‎06-14-2015

@Mistic wrote:

Is it just me, or do others have these "In Process" Issues?

Sorry to gripe, but this is excessive, in my opinion. And No, they are not waitlist items either. I don't get it. Sigh...

@Mistic I'm sorry for any issues with your orders. Which order are you referring to? I just checked your account and don't see any orders in process for 7 days.

Melvin, Customer Care

blackhole99 · ‎08-22-2013

I have to wonder if they don't over sell an item and have to wait till it comes back in stock to fill the order.

grandma2pkmh · ‎08-04-2013

@Mistic I don't think they are in process as long as they say on line. I think the system does not get undated as often as it should. I had a item in process for 5 days then all of a sudden it was at my post office within 1 day.

Ketra · ‎02-16-2018

@Mistic It’s definitely not just you, it’s been going on for a while. QVC doesn’t seem to want to acknowledge the problem.

Mistic · ‎12-08-2010

grandma2pkmh ~ Hopefully this is the deal. Computer info just not up to date? Maybe tomorrow? Thanks Everyone.

If you want to change the tenor of your interactions, you must become aware of the impact of your words...Karen Casey

febe1 · ‎01-22-2012

@blackhole99wrote:
I have to wonder if they don't over sell an item and have to wait till it comes back in stock to fill the order.

I never get on Waitlist, b/c I don't want to take chances on rejections.

blackhole99 · ‎08-22-2013

@febe1No waitlist is mentioned, I think the product is over sold and they are able to get more in stock in 3 to 5 days. Tack 3 to 5 days onto usual 7 to 10 shipping days and it seems you are waiting forever for the product.

highmaintenancejan · ‎03-09-2010

It's their way of 'locking it up' so you can't cancel or change it !!!

Ketra · ‎02-16-2018

@highmaintenancejan This is my #1 pet peeve with QVC right now. If you can’t fulfill an order in a reasonable amount of time, allow us to cancel it! Our orders sit in a processing status for sometimes over a week before they are shipped, and their system will not allow you to cancel. No other online companies do this and I shop online a lot. I would think QVC’s sales must have dropped substantially in the past several months because of this. I would be surprised if they haven’t. I know my QVC ordering has decreased