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QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

Re: 3 reasons why my Q shopping has become less and less

New Contributor
Posts: 4
Registered: ‎06-29-2017

Re: 3 reasons why my Q shopping has become less and less

1. Not great quality products...stuff breaks AFTER 30 days

2.  Usually can find cheaper deals online

3. I do not like them sending ‘receipts’ on FB...they already know waaaay to much about me without telling them what I buy now

Honored Contributor
Posts: 11,855
Registered: ‎03-11-2010

Re: 3 reasons why my Q shopping has become less and less

An example: A blouse I ordered has been in process for 3 days. Cancelling is not possible so one is kept hanging waiting.

Valued Contributor
Posts: 663
Registered: ‎07-18-2010

Re: 3 reasons why my Q shopping has become less and less

I started thinking about why I purchase less than I used to.First its the sizing.I used to be able to count on the sizes being consistant,this is no llonger true.You can purchase 2 items of the same size,different color and one will be larger or smaller than the other.Also ,being an older customer I prefer clothes that are not too extreme,which some of the fashion has become.I have no problem with the shipping or the prices...just give me quality  and constistently!

Trusted Contributor
Posts: 1,821
Registered: ‎02-16-2018

Re: 3 reasons why my Q shopping has become less and less

 ncascade wrote: An example: A blouse I ordered has been in process for 3 days. Cancelling is not possible so one is kept hanging waiting.

 

@Group 5 minus 1 This is my #1 pet peeve with QVC right now. If you can’t fulfill an order in a reasonable amount of time, allow us to cancel it! Our orders sit in a processing status for sometimes over a week before they are shipped, and their system will not allow you to cancel. No other online companies do this and I shop online a lot. I would think QVC’s sales must have dropped substantially in the past several months because of this. I would be surprised if they haven’t. I know my QVC ordering has decreased.