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Honored Contributor
Posts: 10,483
Registered: ‎03-09-2010

Re: 10 pm July 11 website is malfunctioning

Having worked with IT for 20 years, I recognized this as a major IT issue right away. "Mess" doesn't begin to describe this error. 

Honored Contributor
Posts: 10,483
Registered: ‎03-09-2010

Re: 10 pm July 11 website is malfunctioning


@Kachina624 wrote:

 


@misschristy wrote:
It’s QVC. Not my browser.

@misschristy    How do you know that?  My browser, Chrome, is fine.  Are you using Safari?


 

I've tried Chrome, Safari, and Firefox and they all show the same crazy word salad.

Super Contributor
Posts: 293
Registered: ‎03-23-2010

Re: 10 pm July 11 website is malfunctioning

Glad I wasn't the only one who saw this...  A company this size - come on IT dept. you should be able to fix this..  Looks like someone qued in the wrong information  - Please fix......  

Honored Contributor
Posts: 13,017
Registered: ‎10-09-2012

Re: 10 pm July 11 website is malfunctioning

It's not the browser.

 

I just checked the Logo leggings TSV from yesterday and the Size Guide is still a weird mess.

 

Item A468318

 
QVC PRICE:$48.50
 
SALE PRICE $41.96

S&H: $3.50

or 3 Easy Pays of $13.99

+ S&H and tax

 
 
Size Guide
  • Purp
  • P/F/J
  • N/W/H
  • NyPr
  • Ny/Gr
  • Ol/Go
  • ATL
  • BAL
  • BOS
  • LAA
  • Bber
 
 
Esteemed Contributor
Posts: 5,523
Registered: ‎10-04-2010

Re: 10 pm July 11 website is malfunctioning

[ Edited ]

@Kachina624    This is not a browser problem.   This is a QVC website problem.  It's not the first time nor the same glitch.  It's constant.   I tried using. 3 Different browsers yesterday all with the same issues.  Changing browsers isn't a panacea for a funky website

Esteemed Contributor
Posts: 5,523
Registered: ‎10-04-2010

Re: 10 pm July 11 website is malfunctioning

@Kachina624    I used chrome's , Firefox and Safari, all with the same issue 

Esteemed Contributor
Posts: 5,523
Registered: ‎10-04-2010

Re: 10 pm July 11 website is malfunctioning

FYI.  I just received a response from QVC Social team.  They are aware of the problem and said they are working to fix it,   The usual response

Honored Contributor
Posts: 13,017
Registered: ‎10-09-2012

Re: 10 pm July 11 website is malfunctioning

Carolyn just mentioned in the Anybody show for one of the items she was presenting that shoppers should call in their orders and not go online to order.  She said there is a problem with ordering right now.  But Carolyn and the producer in her ear said, "it's only this one item,correct?"  Carolyn said, "yes, only this item."

 

That was incorrect, and they have not corrected themselves in the show.   It's not all of the items they've shown, but it's multiple items having that confusing size labeling issue.

Trusted Contributor
Posts: 1,558
Registered: ‎03-10-2010

Re: 10 pm July 11 website is malfunctioning

I understand enough about technical things to know that this is an internal problem. 

Honored Contributor
Posts: 9,448
Registered: ‎02-07-2011

Re: 10 pm July 11 website is malfunctioning

[ Edited ]

From what I've read here--I don't order much--the entire IT department should be replaced.