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Trusted Contributor
Posts: 1,628
Registered: ‎03-10-2010

10 pm July 11 website is malfunctioning

Called customer service. The sizes aren’t showing, colors arent changing on items. Someone else posted on a description page that she can’t pick a size. It’s pretty messed up. Sometimes it corrects itself a bit but not entirely. An order I placed earlier tonight just says Steele blue, Steele blue on the order page instead of Steele blue, size small.

I know this is a website problem and not my browser for crying out loud. It seems they always want to say it’s on the customer’s end.

Anyone else notice this? I clicked on items I didn’t order and the more weird errors. Like a pair of Vionics kept saying Bubblegum color no matter which color I clicked on. I’m starting to be concerned with the security of this website there have been so many problems in the past months.
Esteemed Contributor
Posts: 5,279
Registered: ‎09-15-2016

Re: 10 pm July 11 website is malfunctioning

[ Edited ]

I want to order A513849, a blouse from Issac & the sizing is a kooky letter salad ...what in the world, lol.

Honored Contributor
Posts: 77,968
Registered: ‎03-10-2010

Re: 10 pm July 11 website is malfunctioning

@misschristy   Try downloading and temporarily using a different browser.

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,628
Registered: ‎03-10-2010

Re: 10 pm July 11 website is malfunctioning

It’s QVC. Not my browser.
Trusted Contributor
Posts: 1,941
Registered: ‎12-13-2020

Re: 10 pm July 11 website is malfunctioning

@misschristy  I just noticed it too.

Honored Contributor
Posts: 77,968
Registered: ‎03-10-2010

Re: 10 pm July 11 website is malfunctioning

 


@misschristy wrote:
It’s QVC. Not my browser.

@misschristy    How do you know that?  My browser, Chrome, is fine.  Are you using Safari?

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,941
Registered: ‎12-13-2020

Re: 10 pm July 11 website is malfunctioning

@misschristy  I clicked on A398149 Kim Gravel item. The color and size circles are still messed up. Just a jumble of letters. Not my Browser either. Oh well, no sale. Hope they get it fixed soon.

Valued Contributor
Posts: 894
Registered: ‎12-11-2014

Re: 10 pm July 11 website is malfunctioning

  • Purp
  • P/F/J
  • N/W/H
  • NyPr
  • Ny/Gr
  • Ol/Go
  • ATL
  • BAL
  • BOS
  • LAA
  • Bber

In Stock

 

These are my color/size choices that I may chose for Isaac item A370269. Once more, the random wackiness decends on QVC website. It is not because of my browser (tried Chrome & Safari). It is "goofy" using my desktop imac and both of my ipads. And so it goes .  . I suspect some IT person may stumble upon a fix eventually.

Trusted Contributor
Posts: 1,357
Registered: ‎04-04-2014

Re: 10 pm July 11 website is malfunctioning

I'm on Chrome and many fashion and shoe items are messed up.

Contributor
Posts: 68
Registered: ‎03-15-2018

Re: 10 pm July 11 website is malfunctioning

I have noticed each day pretty much Sunday evening through Monday until 9PM PST the site does not work if you placed an order you can't cancel it then following morning they are preparing the order, either they are doing back ups or tech leaves for the evening.