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03-26-2019 01:23 PM - edited 03-26-2019 01:28 PM
This is terribly unacceptable...Qvc use to send an email or letter if there was a delay in delivery years ago.
The 2 lace jackets I ordered on the 13th were delivered today so I should see them when I get home this evening but I still have a few other items still processing, at this point I don't expect these items until April.
I don't see any other current threads about delivery delays from other designers?
03-26-2019 02:15 PM
I just received an email from QVC stating my delivery for Louis’ blouse has been delayed until April 2.
03-26-2019 02:18 PM
I inquired this morning about the long process time for the two embroidered blouses. QVC said they would be delivered by April 2 also. I am disappointed as I was excited to receive the blouses.
03-26-2019 02:51 PM
I am also awaiting striped embroidered blouse still in process - ordered day of show - so maybe mine will arrive by April 2nd too. Also have D&C orders in process for 6 days plus Logo items still not arrived so it is not just Linea.
What about this for an idea when items in process for over 5 days - as mine above are - we should be given opportunity to cancel order as if item needed for special occasion - or for travel - you would have to go and purchase elsewhere without then having expense of returning original item when eventually it arrives and maybe not needed.
I know problems occur, and understand, but no information is ever forthcoming to us the customers just ‘in process’ which gets very frustrating and disappointing. Just my viewpoint.
03-26-2019 03:15 PM
I too am waiting on several orders from Linea and other brands. The lace jacket, tank and embroidered shirt were all ordered on 3/20. The email I just received on two of the orders indicated I should receive by April 2nd. There was no explanation just the standard “we are sorry for the delay”.
It appears the issue is with an east coast warehouse since I am receiving orders in So CA from the Ontario warehouse timely.
03-26-2019 04:07 PM
@Sassealassea Good you received an e mail to date I have not heard anything about all my orders but maybe they are now sending them out.
03-26-2019 04:12 PM
03-26-2019 04:26 PM
My lace jackets & ivory lace set have shipped!
03-26-2019 04:38 PM
Both of my Linea orders placed on 3/20/19 have been delayed u til April 2nd according to an e mail sent today.
I'm wondering if it's just Linea ?
03-26-2019 04:42 PM
I received the email - my Blouse will be ‘delivered’ by April 2 - it’s still ‘In Process.’
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