School of Fish Necklace Swam in Today...Broken!

Dawnie · ‎03-09-2010

One of the fish was broken in half! It's beautiful, I was disappointed. I'm sending it back for an exchange. HSN sends out your exchange right away. I bet I wait 2-3 weeks for another one.

Bird mama · ‎03-12-2010

Geez Dawnie - I'm sorry you received a dud.

There are many elements: wind, fire, water
But none quite like the element of surprise

HAPPY LADY · ‎07-16-2012

Sorry to hear you had to throw it back! I ordered 3 and all were and are fine. Isn't it pretty! I gave one to my sister and one to a friend for their birthdays and they are thrilled. You will be so happy when your replacement arrives and with another new necklace coming we will have more versatility in wearing our Fish, Palm, and Wave Jewelry collections.

Alice-QVC · ‎06-14-2015

Hi @Dawnie I'm so sorry that happened to you.

Please send your order number to QVCSocialTeam@qvc.com and we will do our best to help. Alice

crdlb · ‎03-09-2010

Call customer service and ask them to send out a replacement immediately. They will do it, even before you send yours back in.

sandraskates · ‎06-26-2014

Oh no! I hope the exchange gets resolved quickly.

I have that necklace. It's a beauty and I get compliments galore when I wear it.

Hang in there!

diane228 · ‎03-10-2010

I'm glad to hear QVC will send out a replacement immediately. That was not my experience, I

had to wait until they received the broken one. Hope you get the new one fast and enjoy

wering it.

Maxine49 · ‎03-09-2010

@crdlb wrote:
Call customer service and ask them to send out a replacement immediately. They will do it, even before you send yours back in.

Sadly, that is not always the case---it really depends on which CS Rep you speak with. I just received the new Sonic Toothbrush TSV that I ordered in Silver and they sent me a Violet one. They won't send the Silver one until they recive the Violet one back....uh we "had words" over that....especially since I ordered in Advance from the Insider magazine. I'm quite steamed right now. So, I'm going to call back CS, order an additional toothbrush in Silver and start using the Violet and when the Silver comes, I'll send back a "used" Violet toothbrush---after all---30 day return for any reason---right?

"More is more and less is a bore!" Iris Apfel

Berlybaby · ‎08-20-2013

Atta girl Sheesh. I like your style.

Dawnie · ‎03-09-2010

Yes Sheesh! I'm going to call and order another necklace. Mine is ready to go back. Why should I have to wait and exchange???! I called and CS said send it back then we send a new one. Thank you for mentioning your silver toothbrush.