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Respected Contributor
Posts: 3,254
Registered: ‎09-04-2012

Re: Pineapple Pendant is Posted!


@Maxine49 wrote:

@Glitzy wrote:

If you go do a search under Linea jewelry, you will see a banner across the top that says all Linea jewelry ships free. I tried to tell the customer service person this but they wouldn’t listen or look it up. Hey QVC, let’s get some action on this for your good Linea customers.


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When this happens--you politely hang up and call back and speak to another CS rep. If that fails, ask to speak with a Supervisor.  I got my $3.50 S&H refund today on the Pineapple pendant---no problem with the CS rep.


@Maxine49 - That’s exactly what I do!  When I ordered the Pineapple Pendant this morning, the first CS Representative I spoke agreed that there was an error in the Q’s system and waived the shipping charge.

Honored Contributor
Posts: 17,197
Registered: ‎03-09-2010

Re: Pineapple Pendant is Posted!

[ Edited ]

For some reason, the free shipping not going through was a computer glitch. Everyone should call once they get the receipt. 

 

I got back $32 in S&H fees. 

 

@Seka  brought it to our attention, thank you.

☼The best place to seek God is in a garden. You can dig for him there. GBShaw☼
Respected Contributor
Posts: 2,512
Registered: ‎03-21-2017

Re: Pineapple Pendant is Posted!

@Seka 

 

That’s a great price.