Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
10-16-2019 06:46 PM
Anyone else?
Did I stumble on another glitch? I attempted to edit my order, selected to change shipping, and when I updated, the whole order of 5 items that were on back order, moved into "Processing".
A new, different issue is that the cost for shipping when making an edit shows as one price on the edit screen and a different price on the final order.
10-16-2019 07:02 PM
You should let C/S know of the S&H discrepancy.
10-16-2019 07:12 PM
Done
10-16-2019 07:22 PM
@moto. You cannot edit or cancel an order beyond the few minutes shortly after you place it.
10-16-2019 07:48 PM - edited 10-16-2019 08:28 PM
@Kachina624 wrote:@moto. You cannot edit or cancel an order beyond the few minutes shortly after you place it.
@Kachina624 Agreed - Usually that is the case, so i was very surprised to see that my order of 5 items that were all showing as "backordered" actually allowed me to edit.
So I went ahead to see what would happen, and like magic, once i hit submit, my order changed before my eyes from backorder to process. Pretty strange, right? Maybe i was able to edit because they were in a backorder status and not in Process.
10-16-2019 09:46 PM - edited 10-16-2019 09:46 PM
@moto Check back on your order in the morning. This has happened to me when I edit, only for it to go back to backorder or waitlist.
10-16-2019 10:48 PM
10-16-2019 11:49 PM
10-17-2019 02:25 PM
@moto wrote:
I’ll keep a close eye on it and keep my fingers crossed.
Hopefully it was glitch and all is still in process today. Everything you ordered can't possibly be on backorder so I think you will be fine.
10-17-2019 03:29 PM
Something has shipped from the Q; received a UPS e mail. It’s 6#s so it might be the blazer & the caramel super ponte pants.
C/S was no help.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788