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Contributor
Posts: 70
Registered: ‎11-20-2016

Re: LINEA 'In Process' for 10 days & counting...

I shall put my two cents in although i did receive an e-mail stating my order was delayed and won't be here until next week i wonder if because its from China thats what the holdup is, i won't even go into an exchange process if its an item i really want i just order it and return the incorrect size ,costs me more but i receive what i want,i think thats what QVC counts on?? OK done

Respected Contributor
Posts: 4,615
Registered: ‎11-16-2011

Re: LINEA 'In Process' for 10 days & counting...

 

During this same timeframe, I've ordered items from Amazon, Target, and J Crew and received it all many days ago--why is it they didn't have "weather problems"? I think QVC just makes up excuses for CS to put out there, but their problems & the solutions are totally within their control.

 

I do think they take customers for granted, assuming we don't have other options, since we're willing to put up with their routine practice of slow shipping and returns, even on a "good" day. Unfortunately, for those of us who love Linea, we have no other purchase options. But, I sure wish we did!

Honored Contributor
Posts: 10,620
Registered: ‎09-22-2010

Re: LINEA 'In Process' for 10 days & counting...

@GraceCO 

 

I ordered the Spanx TSV on 4-27 and it is still in process but they did send me an email saying my shipment would be delayed.  

Honored Contributor
Posts: 9,739
Registered: ‎05-19-2012

Re: LINEA 'In Process' for 10 days & counting...

So many of my Amazon orders are delivered within 24 hours, and so the processing and delivery delays at QVC are puzzling to me.

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Honored Contributor
Posts: 10,620
Registered: ‎09-22-2010

Re: LINEA 'In Process' for 10 days & counting...

@golding76@GraceCO 

 

I ordered a some pants from Boden and they were shipped from England.   I got them in 5 days from the date of the order.  

Respected Contributor
Posts: 4,615
Registered: ‎11-16-2011

Re: LINEA 'In Process' for 10 days & counting...


@DiAnne wrote:

@golding76@GraceCO 

 

I ordered a some pants from Boden and they were shipped from England.   I got them in 5 days from the date of the order.  


 

@DiAnne  That's another great example! I've also ordered from Boden and Marks & Spencer & the shipping was lightening fast from across the pond! 

Respected Contributor
Posts: 2,070
Registered: ‎03-12-2010

Re: LINEA 'In Process' for 10 days & counting...

I ordered the turquoise shantung jacket for an event on the 17th.  It took a long time processing, and then I got the wrong order.  It was the turquoise jacket, but a size 22W instead of the size 6 I ordered.  My size is sold out now, and I put it on wait list again.  However, if it doesn't ship in a couple days (and I doubt it will), I'll have to cancel the order.  I wonder how they can mix up a size 6 for a size 22W.

Esteemed Contributor
Posts: 5,145
Registered: ‎03-09-2010

Re: LINEA 'In Process' for 10 days & counting...

I have ordered from Amazon and Hautelook which use to take a year and a day to get my merchandise but I even received my Hautelook items quicker than expected.

Contributor
Posts: 22
Registered: ‎09-19-2017

Re: LINEA 'In Process' for 10 days & counting...

I am beyond frustrated with this shipping issue. I have ordered 10 items that are still in processing from 10 days ago.

 I am sure QVC changes everything to processing simply so that the item cannot be cancelled when we get tired of waiting for it.

Esteemed Contributor
Posts: 5,145
Registered: ‎03-09-2010

Re: LINEA 'In Process' for 10 days & counting...

Okay I checked this morning and my orders from April 24, 25 shipped yesterday but my May 4 orders are still processing?