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09-23-2019 02:25 PM - edited 11-10-2019 09:37 AM
Gals, I called Corporate and left a message and they called me back 4 minutes later. I explained to the woman about the lack of Whisper Knit reorders and our great dismay at this, except for the one sweater. She sent over my complaint to the Linea buyers and told them to look at the Forum as well where we are discussing this issue.
I know it is too late for this season orders, but I told her that we also expect WKs in the Spring--short sleeved and sleeveless, etc, and hopefully it is not too late for that.
Call the main switchboard at 484 701-1000 and ask for Corporate Customeer Relations. Leave your name and number and ask them to call you back. Again, if you don't get a live person, leave the message and they will call you back.
I told her I was a very good QVC/Linea customer---and she knew that because she had pulled up my account--she saw all the Whisper Knits I had ordered! I told her it was pretty much the favorite Linea fabric and we all look forward every year to adding to our collections, year round.
Finally, I mentioned that it made no sense to us to be offereing a Fall Blazer as the BiG Deal and no coordinating Whisper Knit sweaters, especially Turtlenecks--for that classic Fall look! A huge miss!
So, go ahead and make your calls!!!
09-23-2019 02:55 PM
would have loved to have seen some new whisper knit pieces, especially scarves again! also interested in cowl necks or more open necked items. i guess i can go back and buy some pieces that are still in inventory in colors that i dont already own.
i would not be interested in turtlenecks at all. i am just not a turtleneck person. they are too constricting for me.
09-23-2019 03:22 PM
@Maxine49 Thank you so much for the number to call! It makes no sense to me either about not re-ordering the WK, especially the turtlenecks. Do you think a thread should be started as well? A lot of people will write and complain on it than call to complain.
09-23-2019 03:44 PM
09-23-2019 03:48 PM
I would buy more whisper knit even though I have many, many now. Why are they always cutting back on the Linea line?
09-23-2019 04:06 PM
I was never fond of turtlenecks until I tried the whisper knit. A wk turtleneck is my favorite during the winter and each year I look forward to new colors.
09-23-2019 04:07 PM
YOU GO GIRL!
The squeaky wheel gets the grease!
Years ago, QVC was gonna drop the Linea line, until all of his customers revolted, LOL!
They did end up keeping Louis and his line, so that shows that we can get them to hear our voices, but we need to take it to the top, corporate.
Thank you for giving us the phone #'s!
09-23-2019 04:23 PM
Did call. Note first # not working. 2nd is, left message.
Whisper knit is my favorite fabric on QVC, feels and looks very silky and high quality.
09-23-2019 05:59 PM
@Somertime wrote:@Maxine49 Thank you so much for the number to call! It makes no sense to me either about not re-ordering the WK, especially the turtlenecks. Do you think a thread should be started as well? A lot of people will write and complain on it than call to complain.
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Uh, isn't THIS the thread the thread?!
09-23-2019 06:01 PM - edited 09-23-2019 06:02 PM
@IMW wrote:Did call. Note first # not working. 2nd is, left message.
Whisper knit is my favorite fabric on QVC, feels and looks very silky and high quality.
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That's weird because the first # is the number that showed on my phone when Corporate called me back!!!
So use the 2nd # and ask the operator to put you through---that's how I got through.
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