Linea by Louis Dell'Olio

[aoldgirl]

I've been with qvc and louis more than 20 years.  and this has never happen to me.  I placed my order for "the big deal", while it was in its first showing, about 9:15pm, on Tuesday evening, used the Q2 automated ordering line. ordered 1x in seafoam.  I rec'd an email confirmation, checked it Wednesday and it was processing and Thrursday I checked again and it is now backorder.    What??     

[nikkimom]

Mine shipped today. They must have fulfilled more orders than they had product. Not good Sorry

[Jackhound Mom]

Sorry this happened to you.  I ordered 3 gold chains, 1 EternaGold, 2 Milor and all 3 were backordered for me!  Called CS and they said the vendors didn't have enough stock!  What?  Maybe this is how it is going to be now.....

[Marlyn1]

It's not the vendor who didn't have enough stock, it's QVC who didn't order enough. They shouldn't have sold more than they had.

[RespectLife]

Over many years this has happened to me several times.

Every time I have received it.

Never had it stay as a backorder very long.

Now waitlist is a different story.  I have had them cancelled on me many times when they couldn't get any more.

If you really like it, don't cancel!

Backorders are filled before waitlist.

[Mistreatedbycs]

You know this is odd and it's been going on for months now with his merchandise.  I had the same thing happen with the black embroidered jacket about 3 months ago and others have posted similar issues.

Just strange.

[Kachina624]

There seems to be more trouble with filling Linea orders than all the other lines combined.  As far back as I can remember, there have been problems.  Why? 

[aoldgirl]

Bling, This is really odd, and annoying.  It wasn't sold out, in fact it wasn't even limited, by size or color.  but yet, backordered....?   I question QVC, never Louis.  I question Q2,  and automated ordering on Q2.  So I canceled the Big Deal,  and ordered something else from Louis, this time on my lap top.  

[Rabd]

I ordered the sage anorak jacket before they even had the presentation duing his second show. I checked the order the next day and it was in Backorder status. I cancelled it because I was so mad. Sine the price was slashed by $40, I doubt they're bringing it back.

[Mistreatedbycs]

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@aoldgirl wrote:

Bling, This is really odd, and annoying.  It wasn't sold out, in fact it wasn't even limited, by size or color.  but yet, backordered....?   I question QVC, never Louis.  I question Q2,  and automated ordering on Q2.  So I canceled the Big Deal,  and ordered something else from Louis, this time on my lap top.  

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@aoldgirl  Mine wasn't sold out either, it showed available for a couple days and even when I questioned it, the item was available but then it went into a backorder, processing, backorder, processing and finally backorder.  Never got any answers as to why, I believe a couple times I was promised a next day ship and then it went back into backorder.  This continues to amaze me that the same issue goes on and on and it's not being fixed.