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05-11-2017 11:25 PM
It seems to me several of us are experiencing the same problem with items we ordered last weekend, still being in process. I understand when they have these fashion days there are large volume of orders. In that case, maybe they need to bolster their staff.
05-15-2017 01:24 PM
It makes me mad that they have aired item #264586 twice since I purchased it on May 6 in the light copper and mine is still sitting "in process". I've called customer service twice and they both tell me that it shows to allow 2 extra days for this item and to expect delivery Wednesday the 17th. If it hasn't even shipped yet I'm not sure how they think I will get it Wednesday the 17th and I asked them that but they both said - "well, that's what your account says".
05-15-2017 03:36 PM
@Trudey wrote:I miss the days when I could place my order and receive my items in 3-5 days. Now my orders process for up to a week and then add another week to receive the items. I have been a loyal QVC customer since it's inception...but I'm beginning to think my loyalty should go to a company that appreciates my business.
@i agree, @Trudey! It's incredibly frustrating! My items take a minimum of 10 days to receive now and tyipcally closer to 14 days from the day I placed the order. It's getting outrageous!
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