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New Contributor
Posts: 2
Registered: ‎01-08-2014

problem with 9x13 baking pan

I had 2 of the bakers and I put my turkey in one this past Christmas. My oven was set on 400, when I pulled it out of the oven it had cracked down the middle. I was very upset, I had another one before that came out of the oven with cracks all over it. Has anyone else had similar problems, I am not sure if I want to order another one or not.
Regular Contributor
Posts: 234
Registered: ‎04-21-2010

Re: problem with 9x13 baking pan

You've had trouble twice and are considering re-ordering???? Do yourself a favor and buy Fiesta or Pyrex.

Honored Contributor
Posts: 20,019
Registered: ‎08-08-2010

Re: problem with 9x13 baking pan

This is a somewhat common problem with Temp-tations, and if you call Temp-tations customer service, they should help you with replacements. If it is a recent purchase they will ship it free, if longer owned, you usually have to pay a shipping fee. Helps to have your QVC item number available, and the size of the pieces you need replaced. Their number is available at Temp-tations.com. Don't try the web sites email address, as they never answer those.

Not applicable
Posts: 1
Registered: ‎08-06-2012

Re: problem with 9x13 baking pan

I had a similar issue.In late Oct early Nov. my 13x9 cracked. Called QVC had wonderful customer service and got the number for the company.Spoke to Temptations customer service,who was rude by the way, and said they would get me another but was on back order. I called again late in November and they again said "backorder" but I should have it early Dec. (Of course, the 13x9 was being sold in the sets at that time) Again, the customer service Temptation person was rude. Well,it's January and I've had no follow-up or baking dish.

It's frustrating because I really like the product but this is just bad business for Tara.

Honored Contributor
Posts: 78,048
Registered: ‎03-10-2010

Re: problem with 9x13 baking pan

If you had read this forum for a long time, you would know that there have been numerous complaints about this very problem. I wouldn't have Temptations in my kitchen if they gave it away free.
New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 13,954
Registered: ‎03-10-2010

Re: problem with 9x13 baking pan

Every one of my Temptations eventually cracked...and I don't even bake a lot.

I have never had a problem with Fiestaware, even stuff I have picked up at estate sales.

I have a 3 piece set of Lidia's but the Q discontinued it. It cost more than Temptations but that too is holding up very well and is totally non-stick.

Super Contributor
Posts: 408
Registered: ‎05-01-2010

Re: problem with 9x13 baking pan

Welcome to the forum.

Trusted Contributor
Posts: 1,401
Registered: ‎03-15-2010

Re: problem with 9x13 baking pan

It doesn't sound safe to me. With all the problems I wonder why people keep buying it . And the lead ...............
Super Contributor
Posts: 264
Registered: ‎05-03-2010

Re: problem with 9x13 baking pan

I've been buying Temptations for years back when the only color you could buy was the green. I don't really know how many pieces I have but it would be several sets, plus lots of the accessories. I use mine almost everyday, (have 2 of the 9x13's) in all that time not one piece has ever cracked. I love it and have given a lot to my girls for gifts.

Not saying it won't happen to me someday but hasn't yet.

New Contributor
Posts: 2
Registered: ‎01-11-2014

Re: problem with 9x13 baking pan

So disappointed in my Tempations. Both bakers cracked at 450 degrees and even worse, the paint dripped off into the bottom of my oven! I know that some of you have had problems with cracking, but what about the paint? I am so curious.