We purchased out Masterbuilt Smoker 5 or 6 years ago, as a TSV. It is one of the best purchases I have ever made through QVC, and I have been shopping the Q for 28 years.
We have cooked ribs, chicken, turkeys, prime rib, briskets, shrimp, catfish, mac & cheese, and more in this smoker, and have NEVER had a bad meal, ever. all of our neighbors have bought similar smokers after tasting the deliciousness!
There is a learning curve to using a smoker. The electric smokers are much easier & faster than the "real" smokers that use charcoal & wood. We had smoked for years the old fashioned way, and the electric is a breeze in comparison. You cannot get a "bark" on meats in an electric smoker like you can in the charcoal type.
Absolutely love Masterbuilt, and will buy another when this one gives out!
ps- we use small wood chunks hubby chops up from our property (apple, cherry, maple, etc.} to use instead of the sawdust stuff. it smokes like crazy!