Kitchen

[Venezia]

@RetRN - Blaming the customer for ordering something that was offered by QVC and the vendor isn't acceptable.

QVC and the vendor should know whether or not they can ship something to the customer, regardless of location, and ensure that they can get it to the delivery location in good condition.

If they can't, they should specify "No deliveries to...(fill in the blank)" as many others do.

And maybe some people don't have the ability to shop "everywhere" or get the deals QVC offers.  The customer is not to blame.  Period.

[RollTide2008]

My spring auto ship arrived melted. I did a return online commenting that they arrived melted. Q issued the refund right away. Since those were mostly unusable, I ordered the special assortment from the week before last. They arrived undamaged.

[Etoile308]

I think one reason customers order candy from QVC is because of the assurance that if there is any dissatisfaction then QVC refunds your money.

I suspect, with the wild unpredictability of current weather patterns, that ordering anything like candy can become a crapshoot.