Just Bagels

Magicrat · ‎05-19-2015

I ordered Just Bagels recently. They were supposed to be delivered, frozen, within 2 days of shipment. 4 days after they shipped I recieved them, thawed-out and smushy. I don't blame QVC at all, except for making a claim on delivery without checking to see if UPS was actually able to fulfil it. I contacted Customer Service and received a refund. Maybe the birds will like smushy bagels.

KailaS · ‎03-09-2010

Sorry you had a problem. As a general piece of information, I do not think that the bagels are supposed to arrive frozen. Mine never have. I do freeze them when they arrive.

Good luck with your next food order.

JudyL · ‎07-11-2010

Mine weren't frozen upon arrival either but I did freeze them once I got thm and they have been fine.

Etoile308 · ‎01-04-2014

Bagels are a shelf stable product and are not shipped frozen.

Considering the weather that has been adversely affecting vast, vast areas of this country it is to me understandably that deliveries are unpredictable.

I wouldn't place blame anywhere. The beauty of QVC food delivery is that if unsatisfied they offer option to refund or replace.

Catch71 · ‎03-09-2010

@Magicrat wrote:
I ordered Just Bagels recently. They were supposed to be delivered, frozen, within 2 days of shipment. 4 days after they shipped I recieved them, thawed-out and smushy. I don't blame QVC at all, except for making a claim on delivery without checking to see if UPS was actually able to fulfil it. I contacted Customer Service and received a refund. Maybe the birds will like smushy bagels.

I have been ordering them since they came on qvc and they are the best bagels I have ever eaten.. They are NOT shipped frozen. If you watch a presentation they make that very clear. They are shipped the day after baking and you freeze them when you get them. If yours were delivered mushy perhaps something happened in shipping with the weather but they were not thawed because they are not frozen until you freeze them.Go online and watch a presentation; it is all clearly explained.

luvmybeetle · ‎08-10-2013

As others have said, these bagels are shipped ambient and are supposed to be frozen upon arrival. It could be that the bagels froze while in shipment because of the weather and by the time they were received by you they thawed and (of course) were mushy.

Kachina624 · ‎03-10-2010

They aren't shipped frozen as you should have realized by the type of packing materials, no cold pack. They are thankfully softer than many hard, tough bagels. I wouldn't order them if they were.

New Mexico☀️Land Of Enchantment

nyc1 · ‎03-19-2010

@Magicrat I'm on my 3rd Auto Delivery for the plain bagels. They are fabulous. You are supposed to freeze them when they arrive and then use them from there. You can defrost in a microwave and then toast, you can put them in an oven for about 15 mins, the instructions are in the package.

My girlfriend was visiting from Knoxville and loved them so much, she had one every morning she was with me, for breakfast and then ordered them when she got home.

I live in the Chicago area and can't find bagels here close to what I grew up with so I have AD.

I hope you didn't throw them out. Put them in the freezer and try one of the methods on the card. The bagels look like they shipped and then got delayed, but they actually are just printing the label to be ready for pick up. There typically is no delay.