I'm sorry you had that awful experience. I'm sure customer service will make it right and give a full refund.
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I always order Mrs. Prindables apples directly from their own website, not QVC. QVC sells things in such large quantities, their sets are useless for me.
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My most recent order of Mrs. Prindables arrived just last week and was fantastic as usual! I prefer the Granny Smith Jumbo apples. Delicious!