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Valued Contributor
Posts: 687
Registered: ‎11-06-2017

Egg Harbor Salmon

[ Edited ]

My Auto Delivery for Egg Harbor Salmon has just been BackOrdered...However, only the item # is on Back Order at my lower price...They have a different item # for the exact same thing with the higher price and shows in stock... Why cant they send out my order?? Why change the order # so I cant receive at my lower price when I started the A-D ?

Esteemed Contributor
Posts: 6,892
Registered: ‎06-04-2012

@89135 wrote:

My Auto Delivery for Egg Harbor Salmon has just been BackOrdered...However, only the item # is on Back Order at my lower price...They have a different item # for the exact same thing with the higher price... Why cant they send out my order?? Why change the order # so I cant receive at my lower price when I started the A-D ?


@89135 

 

Fairly common practice with their AD plans. Contact customer service sometimes it helps but not always. 

Honored Contributor
Posts: 13,098
Registered: ‎03-09-2010

@89135 - At least you may still get your A/D.

 

In the past I've had a few canceled, even though the same item was available for a higher price.

 

Customer service may be able to help, but it also might just mean waiting a few days for your A/D to go back into process.

"" A little learning is a dangerous thing."-Alexander Pope
Honored Contributor
Posts: 16,385
Registered: ‎10-09-2012

Yep, unfortunately this is a very common practice by QVC.  It happens more times than not with my Corky's Auto-deliveries.