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Honored Contributor
Posts: 39,134
Registered: ‎08-19-2010

Re: Disappointed in QVC for not telling us they were sellng junk

I got a 2 qt pot the other day of Cuisinart . Thicker metal rim at Burlington's

Think it was 10.00. They have open stock of quality cookware. Don't have to buy big sets of stuff of half you won't use.

Respected Contributor
Posts: 3,056
Registered: ‎01-30-2015

Re: Disappointed in QVC for not telling us they were sellng junk


@KYToby wrote:

With pots and pans, you really do get what you pay for.  Despite the warranty, these are just cheap pans -- nothing more.  All pans work well initially (remember Ultrex on HSN?).

 

As another poster stated, get All-Clad.  You may have to save up for them, but they will last several lifetimes.

 

 

 


You know, I know people use Ultrex as the sine qua non of bad cookware, but I bought mine all those years ago and it still holds up..Love that 2 at saucepan with both the steamer insert and double boiler insert..Its such a great idea..And, it turned out to be induction friendly...I use it almost daily...

Honored Contributor
Posts: 20,796
Registered: ‎03-14-2010

Re: Disappointed in QVC for not telling us they were sellng junk

[ Edited ]

When selling a product the hosts love to hold up in one hand a Q brand, then hold up in the other hand the name brand.  Then they give you the big speech about price, and how the whole set of theirs costs less than one piece of the other.  HOwever, price is not everything.  Too bad they didn't hold up the same two pots ten years later and compare how well they've aged.

~What a terrible era in which idiots govern the blind.~ William Shakespeare
Frequent Contributor
Posts: 96
Registered: ‎02-16-2014

Re: Disappointed in QVC for not telling us they were sellng junk

Years ago on a hosts picks anniversary show, Bob had the Technique TI set that I bought. Those pots & pans will last 2 lifetimes.

Honored Contributor
Posts: 10,620
Registered: ‎09-22-2010

Re: Disappointed in QVC for not telling us they were sellng junk

I have had no experience with QVC pots and pans but I have watched demos and have been amazed at the prices.  I think there is a lot of truth to the saying that you get what you pay for when it comes to cookware.  

Honored Contributor
Posts: 12,711
Registered: ‎03-09-2010

Re: Disappointed in QVC for not telling us they were sellng junk

I guess I've been lucky -- I bought the original offer (w/Bob Bowersox) of the 18/10 SS set by Cooks Essentials.

 

Then when Technique HA came out - I bought them.

 

Ive replaced the skillets with Caphalon.  The rest of the pans are still as nice and use them daily.  

 

QVC has replaced my CE & Technique skillets. No questions, etc.

i donated them to my niece.

 

 

Occasional Contributor
Posts: 5
Registered: ‎08-08-2016

Re: Disappointed in QVC for not telling us they were sellng junk

I just called customer service about his problem and everything was handled within 10 mins.  It was so simple and Liz was so nice.  I told her my problem and she just suggested a credit on my account to cover the set.  I couldn't find my original invoice nor could she find it on their system but estimated I paid $129 since it was a TSV.  She credited my account for that amount so that now I can purchase whatever replacements I want and without having to return any of these.  I'm sure the shipping charge for that would have been huge.  This was my first experience with QVC cust service and I must say it was a very easy process.  I might not have gotten the full value of my purchase since I didn't have the receipt but the ease of this process added so much to the experience that I'm not a bit dissatisfied.  I still wish someone could tell me if these pots are safe to use because now I'm afraid to even donate them to anyone.  Liz didn't have any information on them so we still don't know what the red flicks are that are flaking off of the rims.  And I still don't know if this only happens to the pots with colored enteriors.  I may have to give up my obsession with red cookware.  Oh no!!!  Thank you QVC for your amazing customer service.