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Honored Contributor
Posts: 9,012
Registered: ‎03-09-2010

Cooks Essentials--No Customer Service Now

I called QVC to get the number for Cooks Essentials Customer Service. I called and they said they are not affilliated with QVC. Said to call QVC. Called back to QVC CS and the person said "we are the customer service." I asked him how to clean CE Hardcoat Enamel exterior since many of my pieces have a white film over the colored exterior. He said to use...he couldn't think of the name but said the grocery stores sell it. I mentioned Barkeeper's Friend and he said yes and said it would not take the color off the pans. Anyone use this and/or know how to get the pans back to being shiny and not having this "film" on them? I wonder if CE is being phased out? In the past they gave a correct phone number and you could call about returning items per their warranty. What's up?