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Trusted Contributor
Posts: 1,713
Registered: ‎03-10-2010

Cooks Essential warranty experience?

I purchased a set of Cooks Essential color smart pans last year. The outer enamel/paint/coating is peeling off several of the pans. I use these pans in a very standard way (several time a week on cooktop, never used them in the oven and never put them into the dishwasher). I purchased them as a part of a set (it was a TSV) and so not sure if they will want me to return the whole set or just a few pans. As you could imagine, the pans with the peeling problem are the ones we use most often and like the best! Thanks - I've never had to utilize any product warranty before - ever.