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10-04-2021 01:41 PM - edited 10-04-2021 01:43 PM
I ordered this item in August 2021 when it was a TSV. The color I wanted was on advanced order with a ship week of 9/27. As of today, it is still on advanced order with no new info. Since today is Oct 4, I thought I would check and see if anyone else's advanced order for this item has made a move toward your residence. Has anyone received this item that had a ship week of 9/27? Or has anyone at least seen a change in status on your order page? I wanted to check before I called customer srervice in order to determine if it is just my order or if it is many of us. I would appreciate your input!
I have already cancelled two VPH advanced orders from Christmas in July. One never came and the other one, I figured would not make it either. I am aware of the shipping and supply chain issues and the barges sitting offshore for weeks at a time. But wasn't one of Vitamix's selling points was that it was manufactured in the US? Ohio, was it?
Very frustrating as we do travel in the Fall and I do not want a $400 item sitting on my porch for days at a time. I have no idea when/if this item will arrive and it can be stressful not knowing as we pack up and leave for a week long trip.
Thanks in advance for any and all information!
10-04-2021 02:58 PM
that's frustrating! and I completely understand about items being delivered when you're away, especially one so expensive. I got lucky and ordered one that shipped right away. Hope you can still get yours. It's my first Vitamix and we've been using it alot.
10-04-2021 03:28 PM
@Knit-Chick wrote:that's frustrating! and I completely understand about items being delivered when you're away, especially one so expensive. I got lucky and ordered one that shipped right away. Hope you can still get yours. It's my first Vitamix and we've been using it alot.
Thanks for your response! I am getting to where I just don't trust these advanced order promises anymore. I almost wish that I had ordered it for immediate shipment at that time, but really wanted the color that I ordered. It is an expensive item, (at least for me), and I have waited a long time to pull the trigger on ordering because of that. I was really looking forward to using it for some Fall recipes and trying to eat a bit healthier. Fingers crossed that it gets here when I am at home, and soon!
10-05-2021 08:38 AM
The Vitamix and the Kitchen Aid may be assembled or "made" in the USA, but the component parts are probably sitting in those container ships from overseas...
10-05-2021 05:51 PM
10-05-2021 09:46 PM
@Bankables wrote:
I’m in the same boat. Ordered during the TSV sale and here it still sits showing advance ship week of 9/27 :/
Sorry to hear that you are waiting, but good to know that it's not just me! I did call CS today as my post got blown off the map with the announcement of the boards shutting down and the subsequent reaction posts. The CS rep said that she would forward my concern to the shipping dept and I would hear something via e-mail in 3-4 days. I hope that is the case. I ordered this item believing that the 9/27 ship week date was good. We have travel plans later in the month and now I am sweating it out. No more advanced orders for me for awhile!
On another note, I sure am going to miss being able to reach out to fellow QVC shoppers on topics exactly like this....thanks again for your response!
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