Fortune,
I thought I had tried everything with no results. I cannot use reverse phone lookup since I do not have a phone number, and really need one. This internet world doesn't make it easy finding certain information these days. I am used to the old phone books. I haven't called 411 yet, but am thinking about it. I thought that there would be some kind of information on an instruction sheet that comes with the product. However, it has been years and years since I received these and cannot find an instruction sheet. So, perhaps someone out there has an instruction sheet with the info I need. I would appreciate if you could forward this to me. Thank you.