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Esteemed Contributor
Posts: 7,776
Registered: ‎02-13-2021

Re: why is shipping & handling high at


@bigLou wrote:

Shophq?  I noticed this about them.  Their s/h is over the top here.  For instance,

on a mark down stack ring 185-596 priced at 26.49 the s/h is 9.99. 

 

Is this a way of jacking up the price of the ring?


I could be wrong, but  I think they insure their stuff when it's sent to you.  You should call and ask them.





A Negative Mind ~ Will give you a Negative Life
Honored Contributor
Posts: 8,267
Registered: ‎03-20-2010

Re: why is shipping & handling high at

It could be to get people to sign up for their plan to get shipping reimbursement at $15.99 a month automatically charged to you but... in order to get reimbursemtnt you have to file for it.  They also include a percentage like Rakutan again you have to file for each so they are probably counting on more forgetting while still collecting the $15.99 each month.  I just clicked on more info when that program first started and ended up being enrolled.  When I saw the $15.99 after inquiring, I immediately called and they did refund me right away. 

Esteemed Contributor
Posts: 7,776
Registered: ‎02-13-2021

Re: why is shipping & handling high at


@Pook wrote:

It could be to get people to sign up for their plan to get shipping reimbursement at $15.99 a month automatically charged to you but... in order to get reimbursemtnt you have to file for it.  They also include a percentage like Rakutan again you have to file for each so they are probably counting on more forgetting while still collecting the $15.99 each month.  I just clicked on more info when that program first started and ended up being enrolled.  When I saw the $15.99 after inquiring, I immediately called and they did refund me right away. 


@Pook that's interesting, didn't know that had such a thing.  Shop HQ has always been higher in the shipping department.  For as long as I can remember.





A Negative Mind ~ Will give you a Negative Life
Super Contributor
Posts: 459
Registered: ‎09-03-2013

Re: why is shipping & handling high at

[ Edited ]

I received this reply from Shophq about the high s/h cost on that item I talked about:

 

Thank you for your email. We do apologize that you find that the shipping and handling for the Gems en Vogue Choice of Round Gemstone Stack Band Ring (item 185-596) is high. It's several factors that are taken into consideration when determining the shipping and handling cost, things that we consider is cost of packaging supplies, labor cost and internal cost and shipping cost among other factors.
 

Thank you for shopping with ShopHQ!

Honored Contributor
Posts: 30,271
Registered: ‎05-10-2010

Re: why is shipping & handling high at

How would we know?  You should contact Shophq and ask them.

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Honored Contributor
Posts: 27,656
Registered: ‎03-09-2010

Re: why is shipping & handling high at

They also have the nerve to charge tax on supplements which we do not pay here in MD. I have wrtten to them and told them i deserve a credit for the tax, and they have refused. 

They will mark an item down to 9.99 and then charge 7.99 to ship it!!