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Trusted Contributor
Posts: 1,299
Registered: ‎03-11-2010

I, too, was unhappy about the shipping charges on the JR charms. Thye are exorbitant. Anyway, I called CS to complain and to my surprise the CS rep removed the charge for me. I told him that many people were unhappy with the cost and that info should be forwarded to corporate, which he did while I was on the phone. If you are unhappy, call and complain. That's the only way we're going to make a difference. I guess you could call me the squeaky wheel!