@Trinity11 wrote:
@AECMOM wrote:
Hello Peyton! Just left you a voicemail today (2/10/17) with a question for you on what QVC will do for me regarding two "gold" chains I purchased in March of 2008 that were represented to me on all invoice & paperwork & packaging as 14K gold Italy; when I took them to my trusted local jeweler yesterday in anticipation of selling them, he passed a magnet over them before even weighing them. They were both instantly drawn to the magnet, and he said "These are NOT 14K gold -- 14K gold in NONMAGNETIC. These are fake -- likely just plated but definitely NOT real 14K gold." Naturally, I am very upset at having been defrauded! I would like to receive a FULL REFUND from QVC for these two items. I am a longtime customer. Either QVC knowingly sent me merchandise that they misrepresented, or these chains (same chain, different lengths) were misrepresented to QVC by one of your gold vendors in Italy. I have ALL of my original receipts, original packaging, and copied and printed ALL web pages referring to these two items, including digital copies of my invoices that were under my account. I appreciate anything you can do to expedite resolving of this misrepresented merchandise -- if in fact QVC does stand behind its gold merchandise. There are other remedies I can pursue, but I wanted to ask you to help me out with this fraudulent merchandise first. Thank you for your help! Please call me back at the phone number I left on your voicemail -- thank you!
The magnet test is often wrong. The only reputable way of testing gold is with the acid test and there are many unscrupulous buyers out there who know little about how to test gold. Try another jeweler and ask for the acid test.
I agree. I doubt Q would sell underkarated gold.
I sold a lovely pair of 14K earrings, from Q, on the bay. Got an email from the buyer saying she had them tested and her jeweler said they were 10K. Not wanting to get a negative feedback, she requested I send $10.00 to her to cover that loss and I did that. Afterwards I started to think about it and decided I'd been conned. I should've told her to return them to me, at her expense, for a refund. I bet she'd not have wanted to do that because I'm sure they really WERE 14K. Lesson learned.
I haven't sold anything on the bay since then. They are biased in favor of the buyer and sellers don't want to get negative feedback. I still buy there but no selling for me.
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