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Respected Contributor
Posts: 4,348
Registered: ‎05-19-2010

Received my JAI giraffe ring in a generic box

I received my beautiful giraffe ring a few days ago -  I absolutely LOVE it! 

 

However, my ring came in a generic QVC box with their generic suede bag. 

 

Usually other designer jewelry I purchased (Ann King, Judith Ripka, Barbara Bixby)always came with their name on the box, a nice velvet pouch and a romance card. 

 

As this was my first purchase in this line, I was wondering if this is normal? I would think that a nice line of jewelry like JAI would have an upgraded package. 

Honored Contributor
Posts: 8,319
Registered: ‎05-09-2010

Re: Received my JAI giraffe ring in a generic box

I have a few JAI pieces of jewelry, and if memory serves me right, they came in a greenish/bluish box.  I love their jewelry.  I just wish it weren't so expensive.

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Super Contributor
Posts: 486
Registered: ‎03-09-2010

Re: Received my JAI giraffe ring in a generic box

I have had some Jai pieces come in Jai packaging and other Jai pieces come in generic packaging. You never know what Q will send.

Respected Contributor
Posts: 4,348
Registered: ‎05-19-2010

Re: Received my JAI giraffe ring in a generic box


@Puppy Lipswrote:

I have a few JAI pieces of jewelry, and if memory serves me right, they came in a greenish/bluish box.  I love their jewelry.  I just wish it weren't so expensive.


 

I hear ya! I would love to get the matching giraffe bracelet, but it's just a little too pricey for me.

Respected Contributor
Posts: 4,348
Registered: ‎05-19-2010

Re: Received my JAI giraffe ring in a generic box


@mistyadawrote:

I have had some Jai pieces come in Jai packaging and other Jai pieces come in generic packaging. You never know what Q will send.


 

Considering this is a designer line, and pricey too, ALL the items should come in a nicer box!

Super Contributor
Posts: 486
Registered: ‎03-09-2010

Re: Received my JAI giraffe ring in a generic box

I know my Jai packages that I bought on the fall silver day came in generic packages. The actual Jai packaging is much nicer. I know the vendor has been trying to get Q to use the Jai packaging.

Respected Contributor
Posts: 4,348
Registered: ‎05-19-2010

Re: Received my JAI giraffe ring in a generic box


@mistyadawrote:

I know my Jai packages that I bought on the fall silver day came in generic packages. The actual Jai packaging is much nicer. I know the vendor has been trying to get Q to use the Jai packaging.


 

I've seen some pieces of JAI jewelry on eBay with their designer box and bag. It looks so nice. 

Honored Contributor
Posts: 43,227
Registered: ‎03-09-2010

Re: Received my JAI giraffe ring in a generic box

if you are on facebook you should definitely mention this to scott grimes (scott grimes qvc, john hardy, jai jewelry for qvc). others mention this when they dont receive the designer packaging. it is a pine green box and a pine green jewelry bag. your giraffe is a new item so it really should have come with the packaging.

 

it looks like this but no longer says john hardy underneath the JAI.

 

https://dtpmhvbsmffsz.cloudfront.net/posts/2016/08/12/57ae554e4e95a36c4d00f447/s_57ae554e4e95a36c4d00f448.jpg

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 43,227
Registered: ‎03-09-2010

Re: Received my JAI giraffe ring in a generic box

maybe you could contact customer service or leave a customer service message in the customer care forum. perhaps they would give you a small discount since you did not receive the designer packaging?

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Respected Contributor
Posts: 4,348
Registered: ‎05-19-2010

Re: Received my JAI giraffe ring in a generic box

[ Edited ]

@sunshine45Yes, I'm on Facebook and I will post about this. That's an excellent idea, thanks!!

 

I may call CS and ask WHY my item didn't come in one of JAI's boxes. I doubt CS would give any kind of a refund over a box though.