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08-23-2017 07:04 PM
I did call QVC again the next day and wasn't even allowed to speak to a supervisor. The customer representative told me again I was on waitlist and that there is no order in which they send items out when they are restocked. I have shopped with QVC Since they were called CVN and have never had a bad experience. I can't say that anymore, I don't feel a reputable company would treat a customer this way. I don't think there is much more that I can do but wait and see.
I'm not sure about jewelry, but I have ordered clothes and a Dooney bag that had hair and papers in the bottom so must be a returned item. I do appreciate all of your kind responses and will keep you posted.
08-23-2017 07:18 PM
Nike13, This story is appalling. No one at QVC should put up with customers being treated like this. There is no excuse. I hope you get your money back and shop somewhere else.
08-23-2017 08:41 PM
I tried to pull for her, too. Nobody is responding. I'd get money back and go to a pawn shop and look around. All kinds of pawn shops around.
08-23-2017 09:30 PM
@Nike13, try eBay. I got this 40.04 gram bracelet for $1500
08-24-2017 07:41 AM
That's purdy ! chunky. Nice purchase.
08-24-2017 09:19 AM
@SharkE, thank you. It's weighty and you can feel it on and not worry about dents. A couple years ago, I stopped buying what I call throw away jewelry, except for dainty necklaces. I love them and a must here in South Texas. I wear this bracelet every day along with my solid bangle. When I think of all the jewelry I bought that had no weight and I could've saved that money for something great.
08-24-2017 01:40 PM
Hello. Sorry about your disappointment. Call the QVC President's Office. Let them know about the mix-up and also about being "told off" by a customer service representative, of course you could've spoken to a supervisor. That was out of line in my opinion.
I don't have the Pres' number anymore but you can find it by calling your local library and have them look it up through a reference business directory.
Items come back into inventory after 13 days or so when check/money orders are automatically cancelled. I have that bangle and it is worth fighting for!!
Good luck,
Candy
08-24-2017 02:12 PM
@qvcfreak wrote:@SharkE, thank you. It's weighty and you can feel it on and not worry about dents. A couple years ago, I stopped buying what I call throw away jewelry, except for dainty necklaces. I love them and a must here in South Texas. I wear this bracelet every day along with my solid bangle. When I think of all the jewelry I bought that had no weight and I could've saved that money for something great.
We, TX. girls like our pretties don't we ? LOL
(Amarillo, Tx)
Hope you all not drowning down there !
08-24-2017 04:17 PM
I am sorry but I am going to play the Devils Advocate here, a new poster who orders 1300 earrings from a shopping channel, something is amiss here.
08-24-2017 05:36 PM
@I am still oxox wrote:I am sorry but I am going to play the Devils Advocate here, a new poster who orders 1300 earrings from a shopping channel, something is amiss here.
The OP did not order $1300 earrings. She ordered a solid bangle. Because she's a new poster does not mean her story is a lie.
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