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Occasional Contributor
CinnyK
Posts: 14
Registered: ‎03-10-2010

My Dilemma

‎10-08-2016 10:51 AM

Placed a backorder forJ287887
JAI Sukhothai Sterling 7/10ct Pink Diamonique Charm Bracelet in 8 inch size (I prefer a lot of drape in my bracelets) at the end of July. The bracelet finally came back into stock.and shipped. Received today, but QVC sent me the 6 3/4 size in error.

Do I return & reorder and wait who knows how much longer to get my 8"replacement, or do I reorder & wait for a refund? Also noticed it's on sale for about $13 off the price I paid. Any advice?

Must say I the Q has under impressed me as of late with jewelry issues. Ordered a Bixby Om charm but received a Bixby pearl charm. Returns are a pain since I leave for work at 7am and don't get home until 630 pm M-F.
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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: My Dilemma

‎10-08-2016 11:00 AM

Hi @CinnyK Please send your Q Account number and order number to QVCSocialTeam@qvc.com and we will do our best to help.

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