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08-02-2022 06:33 PM
08-02-2022 06:40 PM
Personally, I don't give business to companies with bad customer service and/or policies
08-02-2022 06:42 PM
@GreenJerzGirl Was your waitlist order cancelled? If so, they're probably not sure the item will be restocked. Manufacturing problems are common these days, fair or not, they're reality.
08-02-2022 09:08 PM
@GreenJerzGirl Did you receive an email that your waitlist order would be extended until September or was it cancelled altogether? Perhaps you could call Customer Service directly about honoring the original waitlist price if your order was cancelled on their end.
08-02-2022 09:14 PM
I agree with Kachina.
Stores want to sell, but what can they do if the items are not available?
All around the world businesses are still facing challenges.
DH ordered a new lawnmower more than a month ago. It was supposed to arrive late July. Nothing has been updated--who knows when it will arrive. Hopefully the grass will not be sky high when we finally receive it!
You should probably contact the QVC social team or customer service to see if they can approve the same price for you when your item is finally back in stock.
08-03-2022 06:45 AM
08-03-2022 10:39 AM
@GreenJerzGirl wrote:
I did all of the above suggestions: no luck! I don’t understand when they offer an item then waitlist you; only to find the item has manufacturing issues-they STILL won’t extend you the courtesy of extending the sale price when item comes in. Kinda like a “bait and switch” deal.
I guess I won’t miss it after all!
That is NOT what bait and switch is.
Sadly, this is the world we live in now. It does happen that items do not become available, ship when promised, etc.
Who said they won't give you the sale price when it does become available?
Have you contacted the moderators or are you trying to deal with lesser trained CS reps?
08-03-2022 01:21 PM
08-03-2022 01:23 PM
Is this the necklace called "mile of DIamonique"?.
08-03-2022 01:58 PM
If there are shipping and or manufacturing issues why over sell. Isn't there an inventory count? When they sell out they should just say sold out and not bother with having people on a waitlist that may or may not happen.
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