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Frequent Contributor
ennui
Posts: 147
Registered: ‎03-10-2010

Free shipping? Not necessarily

‎01-05-2013 12:20 AM

I ordered something back before Christmas that was offered with free shipping. I noticed that I was charged for shipping, so I contacted customer service. They responded that the item was only offered with free shipping on 12/12, so I am not eligible.

OK. Except the item *still* says free shipping, and my order detail clearly states "free shipping." {#emotions_dlg.angry}

BAD customer service. AGAIN.

Check your orders!

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