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12-07-2016 01:54 AM
Sometime ago, against my better judgment, I bought the Paul Deasy Chalcedony bracelet that was featured this week. If you ordered it, cancel and run.
I wore it for several months, enjoyed it, got compliments. One day I found it on the floor. It had broken in half. Don't think it can be fixed, Paul and Judy don't stand behind their goods so I'm out my investment. The links holding the stations on this bracelet are much too small and inadequate for the weight of the bracelet. They just twisted off.
Twice I've tried to leave a negative review but their system just says, "oops something went wrong, try again". Gives you an idea of how rigged their reviews are. Buyer beware.
12-07-2016 02:47 AM
12-07-2016 02:56 AM
@Kachina624 I would be livid if that happened. I'm sorry your braoelet broke. I can imagine how you feel and I'm sure you paid good money for it. I've only ordered two rings from Paul and that's it for my jewelry collection. That's really bad business for Evine not letting your review post be it good or bad. I'm pretty much finished with them myself actually because of their price changing. Recently I was due a price adjustment of 13.08 on an item I purchased from them and only received 2 dollars. You can't talk to customer service because they're horrible. They do nothing to please their customers. I have enough Michael jewelry to last me a lifetime. I really don't need Evine anymore. I just can't keep up with their shady price changes and now I noticed they even changed shipping prices all in the same day for the same items. Not good business.
12-07-2016 07:15 AM - edited 12-07-2016 07:16 AM
I would never buy from Paul, Judy, or Chuck anymore. Chuck used to offer quality jewelry but he's dumbed his line down so much that I don't even check his schedule or sales. I've never liked Paul's and Judy's stuff because it looks cheap to me.
There are a few good jewelry lines on Evine.... I love Michael V's 14k jewelry as most are a lot like the old days of quality gems and gold. You have to be careful with the cheap items but some of Beverly Hills Gold pieces are top notch. I also have a few truly perfect pieces from Effy and Moissanite, all 14k though.
12-07-2016 10:07 AM
@Kachina624 wrote:Sometime ago, against my better judgment, I bought the Paul Deasy Chalcedony bracelet that was featured this week. If you ordered it, cancel and run.
I wore it for several months, enjoyed it, got compliments. One day I found it on the floor. It had broken in half. Don't think it can be fixed, Paul and Judy don't stand behind their goods so I'm out my investment. The links holding the stations on this bracelet are much too small and inadequate for the weight of the bracelet. They just twisted off.
Twice I've tried to leave a negative review but their system just says, "oops something went wrong, try again". Gives you an idea of how rigged their reviews are. Buyer beware.
@Kachina624 wrote:Sometime ago, against my better judgment, I bought the Paul Deasy Chalcedony bracelet that was featured this week. If you ordered it, cancel and run.
I wore it for several months, enjoyed it, got compliments. One day I found it on the floor. It had broken in half. Don't think it can be fixed, Paul and Judy don't stand behind their goods so I'm out my investment. The links holding the stations on this bracelet are much too small and inadequate for the weight of the bracelet. They just twisted off.
Twice I've tried to leave a negative review but their system just says, "oops something went wrong, try again". Gives you an idea of how rigged their reviews are. Buyer beware.
Hi Kachina, I am sorry this happened to you. I have bought one ring from Paul which I have had no problem with and a necklace from Judy that I have had no problems. I have never had anything break from any vendor on any channel. Of course my favoriet is Michael V.![]()
12-07-2016 10:11 AM
Did you call their CS many times I get really great service.
12-07-2016 08:34 PM
@BlingQueen022 wrote:@Kachina624 I would be livid if that happened. I'm sorry your braoelet broke. I can imagine how you feel and I'm sure you paid good money for it. I've only ordered two rings from Paul and that's it for my jewelry collection. That's really bad business for Evine not letting your review post be it good or bad. I'm pretty much finished with them myself actually because of their price changing. Recently I was due a price adjustment of 13.08 on an item I purchased from them and only received 2 dollars. You can't talk to customer service because they're horrible. They do nothing to please their customers. I have enough Michael jewelry to last me a lifetime. I really don't need Evine anymore. I just can't keep up with their shady price changes and now I noticed they even changed shipping prices all in the same day for the same items. Not good business.
@BlingQueen022 I agree Blingy, I've got multiple pieces in every gemstone I'd ever be interested in owning with several being unworn, so that's it for me. I haven't even watched the recent shows.
12-07-2016 08:38 PM
Call customer service
Email customer service
Write a complaint post on their facebook page explaining what happened.
12-07-2016 08:48 PM
Sorry Kachina, Paul is no good, his stuff is so low quality. I have 2 rings by him, they are ok, but not fantastic.
BTW, my Michael V. pieces are tarnishing on yellow gold parts even by sitting in antitarnish box. Sterling/ palladium is great, but yellow isn't so much. His quality is becoming hit or miss too.
Only Sonia B is still great, but it is beyond my means now.
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