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Honored Contributor
Posts: 57,737
Registered: ‎03-10-2010

Re: Eterna Gold - Lifetime Warranty (?)


@Boomernichols wrote:

@benzgirl I will never purchase from this company again.  I had the experience of an earring wire broke off and I returned them with my proof of purchase.  Eterna gold sent me a "smaller" set of earrings back in return.  My original purchase was a twisted rope design at least an inch and I received a shiny  1/2 inch at most.I was not a happy camper and will "NEVER" do business with them again.  FOOL ME ONCE............


@Boomernichols.  There have been numerous complaints about this "racket" that Eterna Gold has going.  People return and older, heavier piece and get a lightweight, smaller replacement.  Eternal Gold makes a second profit.

 

If I had a broken piece, I'd pay to have it fixed locally.  If I had a dented bracelet, I'd call it "patina" and live with it.

New Mexico☀️Land Of Enchantment