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Honored Contributor
Posts: 39,850
Registered: ‎08-23-2010

EVER DEALT WITH ULTRAFINE SILVER CUST SERVICE?

 

I have several pieces of Ultrafine, but want to contact their Customer Service about an issue.   

 

Have you ever dealt with them?

Honored Contributor
Posts: 11,415
Registered: ‎03-12-2010

Re: EVER DEALT WITH ULTRAFINE SILVER CUST SERVICE?

It's owned by QVC, if that helps, @Tinkrbl44 

[was Homegirl] Love to be home . . . thus the screen name. Joined 2003.
Respected Contributor
Posts: 2,429
Registered: ‎07-12-2010

Re: EVER DEALT WITH ULTRAFINE SILVER CUST SERVICE?

[ Edited ]

Great question. UltraFine Silver is a trademark of QVC. QVC has licensed two companies to produce UltraFine Silver jewelry since it was introduced 25 years ago. Which UltraFine Silver pieces are you referring to? The 1997-2003 version of UltraFine Silver (.999 silver) came from Rhode Island with a manufacturer's limited lifetime warranty.

 

Their address is: 

Armbrust International Ltd.
Attention: UFSJ
735 Allens Avenue
Providence, RI 02905

 

The new version of UltraFine Silver (.950 silver) from 2007-present is made by Milor of Italy. They have a contact form on their website (https://milor.com/pages/contacts) but I would suggest direct messaging Patycja Kozdra (@patrycja.jewels) on Instagram for what she says you should do, as she represents the company for QVC.