Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
09-25-2018 12:48 PM
Has anyone found a sucessfull way of tracking an item sent to the repair facility in SC? I purchsed a ring at the Frazier, PA outlet store. They used to send the item for you from the store, but don't anylonger. The outlet store advised to send my ring to the repair facility in SC, which I did by Fed Ex so I would have a tracking number. Customer Service jsut advised me they have no way of tacking my item since I purchased it atthe outlet store AND they have no way for me to contact the repair facility directly. It has been 5 weeks since confirmed delivery.
09-26-2018 05:47 AM
@Beach Lover5 wrote:Has anyone found a sucessfull way of tracking an item sent to the repair facility in SC? I purchsed a ring at the Frazier, PA outlet store. They used to send the item for you from the store, but don't anylonger. The outlet store advised to send my ring to the repair facility in SC, which I did by Fed Ex so I would have a tracking number. Customer Service jsut advised me they have no way of tacking my item since I purchased it atthe outlet store AND they have no way for me to contact the repair facility directly. It has been 5 weeks since confirmed delivery.
Brutal honesty- I have NO FAITH in the Diamonique “lifetime guarantee”.
I’m always happy to hear that someone succeeds with this, but I never have.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788