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05-20-2019 01:21 PM
No such luck with a repair for me. My ring has been in QVC's possesion for 3 months (a 14K band with 3 stones and smaller stones on either side). After many follow-up status calls to them, I was just told today, 5/20, that my ring would be returned BUT it could not be repaired. I should wait 7 days for its return. This decision was made on the 15th. So much for the warranty!! I hope I do receive my ring back though but I DO KNOW I won't be purchasing any more Diamonique from QVC.
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