Reply
Highlighted
Contributor
Posts: 72
Registered: ‎04-09-2010

Diamonique Flower Necklace Mix Up On QVC Dot Com

Hi fellow QVC Diamonique fans,

I'm one unhappy camper, but of course feel dumb at the same time, apparently if you ordered the beautiful Diamonique flower Necklace that matches the TSV for today, they have a mix up on QVC Dot Com where if you click on the rose color, it actually orders the Lemon selection, and if you clicked on the Lemon color, it ordered the Rose ~ did this happen to anyone else? Sadly I thought I had ordered the Rose and didn't go back to check on my order until this morning and discovered the mix up on the website~ and of course it Sold Out completely during the midnight hour! There's waitlist available but not always encouraging.
Would love to know if this happened to anyone else?
I probably should have noticed it said Lemon when it went in my cart, but was incredibly tired lol and didn't ugh!
Highlighted
Respected Contributor
Posts: 2,554
Registered: ‎05-09-2016

Re: Diamonique Flower Necklace Mix Up On QVC Dot Com

@KVZaddict 

 

You might want to post this over in customer care and then perhaps a moderator can get it fixed. 

~The more someone needs to brag about how wonderful, special, successful, wealthy or important they are, the greater the likelihood that it isn't true. ~

Highlighted
Contributor
Posts: 72
Registered: ‎04-09-2010

Re: Diamonique Flower Necklace Mix Up On QVC Dot Com

I already contacted Social Media Team at 5:30 AM and they didn't help me. Very disappointed.
Highlighted
Contributor
Posts: 68
Registered: ‎03-26-2019

Re: Diamonique Flower Necklace Mix Up On QVC Dot Com

I noticed the mix up on the Q's website too. It was pretty frustrating trying to order both the rose and yellow Diamonique flower necklace. After many tries, I think I was able to order one of each...at least I hope I get them.

Highlighted
Contributor
Posts: 72
Registered: ‎04-09-2010

Re: Diamonique Flower Necklace Mix Up On QVC Dot Com

@BLING the frustrating part is, as a result of the situation, QVC Social Team basically had no way to remediate it for me. I'm just out of luck, on getting the Rose, bummer. I did try for Wait List but don't hold out much hope. Hope you get them!