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03-20-2023 06:58 PM
03-20-2023 07:25 PM
I suggest checking out Southwest Indian Foundation based in Gallup, New Mexico think it is. I bought a watch in turquoise/silver for 150. Money goes to support Indians and towards educating children.
That watch I've had for yrs. and get asked about it all the time. It still works, but, I've ordered another one this one is spiny oyster/silver . In their catalog they have jewelry and lots of other stuff, also.
03-20-2023 07:48 PM
@itssuziblu Tarnish is a naturally occurring process with silver that has been improperly stored for too long. It can be easily fixed with a few swipes of a polishing cloth. I'd never return anything simply because it was tarnished.
More alarming to me is the deterioration of the quality of American West jewelry. I have a large collection of older pieces and there's no comparison with what's being sold today. When I go through my jewelry box, I'm amazed at the difference. Yet even the tinny stuff currently being sold is not cheap and certainly not worth what is being charged.
The Pollacks never claimed their jewelry is Indian made. They have a factory in Albuquerque and have some Indian designers design a few pieces but it's all made in the factory by whomever.
03-20-2023 08:12 PM
03-20-2023 08:42 PM
I've found that storing my silver tableware wrapped in aluminum foil retards tarnishing.
03-21-2023 12:57 AM
More alarming to me is the deterioration of the quality of American West jewelry. I have a large collection of older pieces and there's no comparison with what's being sold today. When I go through my jewelry box, I'm amazed at the difference. Yet even the tinny stuff currently being sold is not cheap and certainly not worth what is being charged.
The Pollacks never claimed their jewelry is Indian made. They have a factory in Albuquerque and have some Indian designers design a few pieces but it's all made in the factory by whomever.
When they first started selling on QVC many years ago they ran a promotional video that showed American Indians making their jewelry, and talked about how they made an extra effort to hire Indians. So they definitely wanted to create that impression in the minds of buyers.
Silverwise the jewelry is not what it was years ago. But that's probably due to the high cost of metals these days. The stones are pretty, though most come from overseas. Relios released a statement years ago that said because there was no longer much stone-cutting and polishing done in the U.S. they were going to be buying most of their stones from overseas. In some cases the names of the stones have been changed to make them more American-sounding. Botswana agate --> striped agate. That's marketing for you.
You have to give them credit. They have endured in a very difficult market, and they seem to have a lot of happy customers and employees. Most jewelry companies fizzle out within 5-10 years. Consider all the QVC jewelry makers that have gone bankrupt. Black Hills Gold for instance, not only went bankrupt but raided all their employees' pensions in the process. And who can forget Joseph Esposito who turned to drug dealing to try to keep his business afloat. It's a rough business.
03-21-2023 08:24 AM
Uh oh! I just ordered a pair of earrings just to use my QVC coupon on something. I hope they arrive in good condition!!! although they were only $20.
03-21-2023 11:17 AM
I just bought 3 leather braid necklaces with silver findings, on a great sale, that came just fine. Not a hard thing to polish silver--if it is in storage of course it will tarnish---no big deal to me.
03-21-2023 01:49 PM
03-21-2023 03:15 PM
The tarnish sounds dreadful, Itssuziblu, and beyond normal tarnish. You should contact the customer service at American West. They're usually pretty responsive. Take a picture of the piece if you haven't already polished it. The tarnish may have come from some bad alloy in the silver or poor storage. I doubt QVC would respond to any complaint, or even forward it on to American West, so that's why you should contact the company directly.
I've bought a few pieces in the past year and haven't received any that are tarnished, but I've read complaints about products arriving with heavy tarnishing in the reviews.
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