not able to watch videos

HarDee · ‎03-12-2010

I've been attempting to watch videos of products in the beauty and Christmas decorations and haven't been able to. Is anyone else having this problem?

Bird mama · ‎03-12-2010

I'm not having any issues with viewing videos. Do you have any specific item numbers that I can check. I use a PC and my browser is Internet Explorer.

There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.

dooBdoo · ‎06-27-2010

I just tried a few videos with my iMac (using Firefox and Chrome browsers) and my iPad. (eta: I can see the videos with no problem.) All running up-to-date software versions.

A video problem usually means there's a browser or Adobe Flash Player issue. Be sure you have the most current versions of both, and try at least 2 different browsers. If that doesn't help, delete browser cookies, cache, website data and relaunch.

hth Smile

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova

ChynnaBlue · ‎05-22-2012

I had that happen a few days ago. It fixed itself before I remembered to go back and troubleshoot, so I didn't find a cause. I use Google Chrome and a product page would say there was a video, display the container for the video, but no video would ever appear, load, or play.

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